Help & Support

Get answers to common questions and general help and support

FAQ

We’ve tried to answer some of the more common questions below. If you have a different question, please message us using the Help form.

HOW DO I MAKE BLUEG MY BROWSER’S DEFAULT HOMEPAGE?

You can make your BlueG web dashboard your default homepage (start page) quickly and easily by following the steps below for your particular browser.

Google Chrome - click the Tools menu, select Internet Options and click the General tab. In the 'Home page' section, type http://www.blueg.com/ in the text box. Click OK to accept this change.

Internet Explorer - click Settings, select Options and under Home pages click Customize. Click Add current site or type http://www.blueg.com/ and then click Add to accept this change.

Firefox - click the Tools menu, select Options and click the General tab. In the 'Startup' section, type http://www.blueg.com/ in the text box. Click OK to accept this change.

Safari - click the Safari menu, select Preferences and click General. In the 'Home page' section, type http://www.blueg.com/ in the text box. Close the Preferences window.

Opera - click the Tools menu, select Preferences and click the General tab. In the 'Startup' drop-down menu, select Start with home page. In the 'Home page' section, type http:// www.blueg.com/ in the text box. Click OK to accept this change.

HOW DO I CHANGE PERSONAL INFORMATION ASSOCIATED WITH MY ACCOUNT?

Once logged in, click on the top-right avatar picture, followed by Account settings. On the Account Information tab, you can make changes to your email address, password and other items. Please note it is not currently possible to change your username.

HELP! I FORGOT MY PASSWORD AND NEED IT RESET

No problem. You can do this quickly and easily. Click on the top-right Sign Up/Login button, followed by Forgot your password? Follow the prompts to reset your password.

I THINK I'VE FOUND A BUG. HOW DO I NOTIFY YOU?

We really appreciate your feedback on the BlueG site and want to make it as fun & enjoyable as possible. If you think you’ve found a bug, please notify us using the Feedback form and we’ll jump straight on it. Thanks!

CAN I PERSONALIZE THE CHANNEL PAGES?

Yes you can! Both the daily news content and theme images can be customized to suit your tastes.

The Channel News and YouTube sections of the page include categories of interest. Simply make your selection from the choices available. Your choices will be automatically pre-set and displayed when you next visit the channel.

Each of the channel pages displays a daily theme image. You can browse through these themes, pin a particular theme open so that it always remains shown or you can hide themes. To do this, click the top-right Themes button and make your selection from the drop-down menu.

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